/Support
Support 2018-04-29T05:24:17+00:00

Already a ZORE X Owner? Get support here

Why ZØRE? 2017-09-14T12:15:26+00:00

Because the gun locking solutions on the market today are unable to provide sufficient security, while maintaining the accessibility necessary for when you need your gun most.

What is ZØRE X? 2017-12-12T16:21:51+00:00

ZØRE X is a revolutionary gun lock. It is the only lock in which the act of extracting the lock is also the action which chambers a live round. With our unique unlocking mechanism – RAPIDial – our lock is the only lock on the market that unlocks quickly, with no need for a key or eye contact, and without any complicated embedded technology such as fingerprint recognition. See our product page for more info.

How much do the products cost, and where can I purchase them? 2017-12-07T10:35:00+00:00

Prices can be found on our “Store” page. There you can also sign up to be notified when our online store is ready for launch.

How can my company become a reseller or distributor of ZØRE Products? 2017-09-14T12:29:50+00:00

Please fill out the survey found in this link and our sales representatives will contact you when we are ready to open additional sales channels.

What is the ZØRE Bridge? 2017-09-14T12:30:12+00:00

The ZØRE Bridge is a Bluetooth-to-WiFi converter for the ZØRE X only. It can be used to receive tampering alerts from the ZØRE X when you’re away from your home. It is not needed for the ZØRE Watchdog as it has a built-in WiFi support.

What’s so fast about unlocking ZØRE X? 2017-09-14T12:30:36+00:00

ZØRE X has developed a revolutionary unlocking mechanism that is fast, reliable and easy to operate, even in the dark: The RAPIDial.
RAPIDial counts the clicks while you turn it, regardless of the dial starting point or the direction you turn it. It recognizes your combination and opens immediately. You can set any code you want. You can choose a very basic code such as 1-2, or something more complex such as 5-2-6-4-5.

Is ZØRE X dependent on a smartphone? Do I have to own a smartphone to use ZØRE X? 2017-09-14T12:31:57+00:00

No. ZØRE X is a stand-alone lock. For those that would like, the smartphone app offers more options as an added value: For example, it enables ZØRE X to notify you when someone tampers with your gun.

Can the ZØRE X cartridge device damage the barrel of my gun? 2017-09-14T12:32:17+00:00

No. The expansion of the cartridge only occurs at the moment that one attempts to charge the gun, and while the gun is in ‘rest mode’, there is absolutely no pressure being applied to the barrel. Any unauthorized attempt to rack the slide will not cause any damage to the barrel.

What if I charge my gun and ZØRE X is ejected from it, will the ZØRE X be damaged? 2017-09-14T12:32:42+00:00

Zore X is built to withstand falls even on hard surfaces. However, when used daily, and when practicing product use, it should be removed in a way that it will not fall from high on a hard surface in order to ensure its durability over the years.

What if the battery runs out? Will my gun disable with no way of opening it? 2017-12-28T08:52:34+00:00

1. ZORE X Core uses a CR2 Battery that will last for more than 2 years.

2. About three months before your battery drains, ZØRE X will Notify you to change your battery. On the device, a LED light will turn on, indicating that the battery is low.

3. About one month before the battery drains, when unlocking ZØRE X, it will not allow you to re-lock without changing the battery.

4. If your battery drains out nonetheless, you are able to remove the battery and replace it. During this time, the gun will remain locked and not allow unauthorised use.

Is the RAPIDial electronic? 2017-09-14T12:33:48+00:00

Yes. The RAPIDial is an electromechanical dial that was developed by ZØRE and meets the highest military standards.

How close to my ZØRE X should I plug the ZØRE BRIDGE? 2017-09-14T12:34:09+00:00

ZØRE products support BLE (up to 30 ft). We recommend plugging in the ZØRE BRIDGE in the same room as the stored gun with ZØRE X.

Does the ZØRE BRIDGE communicate with only one ZØRE X lock? 2017-09-14T12:34:35+00:00

No. One ZØRE BRIDGE can communicate with multiple locks when they are within its Bluetooth range so you can monitor all your guns through the app with one bridge. We recommend to plug in the ZØRE BRIDGE in the same room as the stored gun with ZØRE X.

Can I be tracked by my ZØRE X? 2017-09-14T12:35:00+00:00

NO. ZØRE X does not have a GPS, therefore tracking it is impossible.

Will communication screening interfere with the RAPIDial? 2017-09-14T12:35:46+00:00

The RAPIDial is separated from the communication system and overrides it. When the lock is in the hands of the gun owner, RAPIDial will always open the lock.

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